Daupler has been recognized on Government Technology's prestigious GovTech 100 list for the fourth consecutive year, solidifying its position as the premier provider of response management solutions for utilities and municipalities.
The recognition comes following a landmark year for Daupler, which saw substantial expansion beyond its core municipal client base to include Investor-Owned Utilities (IOUs), restoration companies, and international markets. This growth reflects the increasing industry demand for technological response management systems as utilities and municipalities navigate intensifying challenges.
"We are honored to be recognized on the GovTech 100list for the fourth straight year," said John Bertrand, CEO of Daupler. "From day one, our mission has been to increase operational efficiency for municipalities and utilities while simultaneously elevating their customer service capabilities. This continued recognition validates that our solutions are making a meaningful difference, and we're grateful to our partners and customers who have fueled our growth."
The utility sector faces mounting pressures from climate-driven weather events, aging infrastructure, workforce constraints, and rising customer expectations for modern service experiences. Daupler's response management platform addresses these challenges by streamlining incident reporting, optimizing resource allocation, and enhancing communication with customers.
During Hurricane Helene in September 2024, Daupler's impact was particularly evident in Asheville, North Carolina, where the platform enabled the city to efficiently manage hundreds of incident reports during torrential rains and high winds. Despite the unprecedented volume, Asheville successfully responded to each report while keeping residents proactively informed about restoration progress and timelines.
Daupler's platform helps transform how utilities and municipalities respond to service disruptions, resulting in faster response times, optimized resource allocation, and significantly improved customer satisfaction.
About GovTech
Govtech.com is the online portal to Government Technology, a division of e.Republic LLC. Government Technology and its sister publications are an award-winning family of magazines covering information technology's role in state and local governments. Through in-depth coverage of IT case studies, emerging technologies and the implications of digital technology on the policies and management of public sector organizations, Government Technology chronicles the dynamics of governing in the information age. Managers, elected officials, CIOs and technology staff at all levels of government gain IT news and event information from Government Technology magazine.
“For the last decade, the GovTech 100 has been a cornerstone for curating companies focused on state and local government as their primary customer,” said e.Republic President Dustin Haisler. “It has become a platform for validating the incredible innovation in this market – from early-stage startups to publicly traded enterprises. With the rise of exponential technologies and evolving behaviors, the market activity, in many ways, feels like it’s just heating up.”