Solutions | Notify Customers
Simplify your mass notification process
During planned maintenance or emergency activity, proactive customer communication keeps customers informed and reduces call volume. Daupler Notify is an easy-to-use mass notification solution that fits into every budget.
With Daupler Notify, simply choose a district, zone, or draw a polygon. Enter the customer message and click send. The system will send a text or recorded voice message based on whether the customer contact number is a mobile number or landline.
Messages contain fail-safes to ensure delivery. If delivery fails on the first attempt, follow-up messages are sent at no additional cost. If the number is disconnected, a manager will be notified.
Customers can opt to receive a link to track the status of a project. They can also use the link to upload photos and notes that could be helpful to your crews.
Transparent fee structures are important for budget planning. Daupler Notify is based on a flat fee to give service providers peace of mind, knowing they won’t run up a high bill by sending critical information to customers.
The Daupler Response Management System
Daupler AI is the foundation of Daupler RMS. This proprietary technology allows organizations to gather valuable insights from incident data while empowering staff and customers with web-based tools that make it easier to gather and share critical information. Daupler AI results in more efficient call management, dispatch, response coordination, and incident documentation.
Daupler’s mass notification solution facilitates efficient and accurate communication with customers for a flat fee during planned maintenance or emergency incidents.
Daupler Engage enables customers to send photos and detailed incident reports using a mobile app, web portal, or text message. It also allows customers to track response progress the same way they track deliveries.
“Daupler was able to capture the hundreds of calls and get a record of the reporting party much, much faster than we would have been able to... I was able to use Daupler to send text messages out to those residents that opted in.”
– Amy Haddock, Director of Utilities, St. Peters, MO