Solutions | Larger Org
Response solutions for larger utilities, public works, and other service organizations
Large organizations with complex systems, procedures, or team structures often experience unique incident response challenges. Daupler RMS can help these organizations simplify and optimize response capabilities by aggregating data from different systems. By centralizing information, incidents can be verified by multiple sources, certain procedures can be automated, and response activities are more visible across the organization.
SOLUTIONS BY GOALS
How can you help your community?
Whether your focus is on responding faster, improving communications with customers, doing more with a smaller budget, or getting better insights from your data, Daupler's technology can help.
After-hours calls can mean the on-call person in smaller organizations and communities never gets to truly disconnect. Daupler’s call centers can take these calls, send on the ones that need immediate attention, and document the rest for the next day.Learn More →
Organizations often allocate significant funds for overtime but have a hard time auditing or reducing overtime spend. Daupler RMS increases visibility into incident resource management and reduces unnecessary callouts.Learn More →
Many utilities and public works agencies are overwhelmed with data. Daupler RMS interfaces with multiple information systems to help identify when and where issues are occurring, and whom they’re impacting.Learn More →
Response crews frequently encounter dangerous situations when working with critical infrastructure. Daupler logs site arrival times and crew check-ins to help ensure crews make it back safely.Learn More →
With Daupler Engage, customers can submit photos and notes to better inform response teams. They can also track the progress of service requests or incidents online, minimizing unnecessary callbacks.Learn More →
Efficiently send mass notifications via text, email, or phone. Daupler's flat fee pricing structure lets you send critical information to customers without worrying about high bills.Learn More →
Provide tools to help customer service staff capture and relay pertinent information when response times matter most. Embedded operating procedures help elevate performance and increase team and customer satisfaction.Learn More →
Eliminate dispatch delays and inefficiencies. Daupler helps your team collect the right information from customers, share that information with the right crew members, and automate callouts and documentation.Learn More →