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Daupler RMS
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Daupler AI
Daupler AI optimizes call management, dispatch, and response coordination.
Daupler Answering
Daupler’s trained call center teams can manage after-hours or overflow calls.
Daupler Callout
Daupler’s automated roster callout tool significantly reduces the time and effort required to form a field crew.
Daupler Engage
Enable customers to send photos and notes with additional incident details, as well as track incident progress.
Daupler Notify
Daupler’s mass notification solution facilities efficient and accurate communication with customers.
Daupler Event Detection
Event Detection coordinates documentation, response, and customer communications for related incidents.
Daupler Analytics
Get insights from incident data for maintenance planning and team management.
Daupler Dispatch Assist
Reduce the time required to manage and dispatch utilities and public works calls.
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Public works, utilities, and other service providers across North America are using Daupler to remove pain points from their response processes.
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Learn about Daupler’s response management solutions through our short product videos and directly from our clients.
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Updates on technology, utilities, public works, and other service industries.
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Resources | BLOG

The Daupler Blog

Updates and ruminations on technology, utilities, public works, and other service industries.

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Power

Opportunities within the silver tsunami

by

Daupler Marketing

June 20, 2024

While the high volume of retirements in the utilities space creates challenges, it also presents opportunities. Learn how two utilities are taking advantage of staff turnover and technology.

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Customer Experience

Process

Case study: Switching from a traditional call center to save time and money

by

Daupler Marketing

February 12, 2024

OPD5’s traditional call center overcharged and underdelivered during power outages. Daupler helped them provide better service while reducing costs.

People

Year in Review - 2023

by

Andrea Savage

January 11, 2024

Our people, our customers, our business - our thanks for an amazing 2023!

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It's winter storm season - are you ready?

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Daupler Marketing

December 7, 2023

One doesn't prepare for winter storms in a day. But there is one way to add resilience fast.

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Solutions By Goal

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