Solutions | public works
Response management solutions for municipal and county public works
With Daupler’s response management and citizen engagement tools, public works departments can quickly address streets, parks, traffic lights, facilities, and other types of issues while improving communications with public stakeholders.
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Benefits of using Daupler RMS
Public works and 311 departments use Daupler RMS to enhance their service to their communities.
Get better information
Engage citizens
Reduce costs
Tell your story
Used by public works providers across the country
Use cases
Daupler RMS analyzes incoming data from customers to make sure reports go to the right team, and its automatic dispatch for emergencies ensures fast action when needed.
Accelerate Dispatch ➞Your definition of a “huge sinkhole” might not match a citizen’s definition. On-scene photos tell you what you’re truly up against, helping to prioritize work.
Daupler Engage ➞With Daupler Notify, local governments can easily alert citizens to planned or emergency public works projects.
Daupler Notify ➞How public works partners use Daupler
“Daupler was able to integrate quickly and seamlessly with our Microsoft Dynamics CRM, and our CRM is integrated with Lucity. So all of these calls, ‘I need my street plowed,’ ‘I need my salt,’ … once Daupler introduces them into the CRM, they go directly to the Street Department. It saves us so much time.”
Former 311 Coordinator
“For me, why we chose Daupler was because of the technology. Being able to get on the computer and see what’s going on. The record keeping. The ease for the guys to use it - just getting a notification on the phone. Just having everything there right in front of you.”
Program Assistant
featured Integrations
Built to connect
Daupler’s response management system can integrate with a number of different systems to help centralize data and reduce duplicate data entry.
More resources
Collaborating between departments
Olathe Public Works is all about collaboration. Having multiple teams using Daupler makes it easy to work together.
Advancements in mass notifications
Learn how technologies for communicating with citizens is evolving to improve transparency and satisfaction.
On integrating with Dynamics
Integrating Daupler with other key systems simplifies data management and streamlines issue resolution. Plus, it's easy.