Daupler Features | Daupler AI
Leverage intelligent response technology to strengthen team performance
Get better insights from your data
Information from customers isn’t always clear. Infrastructure data can be overwhelming. Daupler AI’s proprietary algorithm analyzes data from customer reports and sensors to help utilities and public works organizations quickly evaluate issues in their service area. They can then inform the right people at the right time with the right information.
Simplify processes
Daupler AI includes an interface that equips customer service and dispatch centers to gather the right information. It can be configured to match your operating procedures, sending service requests or emergencies to people based on your rules. It shares pertinent information with crew members automatically. And it can automate documentation, reducing manual data entry.
“When there’s an outage and 50 customers are out of power … we saw a lot of calls coming in. We called Daupler. Within a couple of days, they launched an event function. Once we have so many calls in a certain area, that becomes an event and no more calls go to the initial responder. That really frees them so they can focus on safety and additional crew and materials they're going to need once they get there. And it just makes a better process for that initial responder.”
– Kevin Howard, General Manager, Berea Municipal Utilities
featured Resources
We’re working together to save time & money.
Artificial intelligence and response management: the basics
Artificial intelligence (AI) has become both common and confusing as its role in our lives has grown exponentially in the last decade. The use of artificial intelligence in everything from transportation to healthcare has yielded countless benefits due to efficiency and reliability improvements.
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Learn more about how Daupler AI can solve some of your response pain points.
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