Caroline Inions, Program Assistant in the Olympia Public Works department, has a big job. The public works department there includes engineering, transportation, water resources, fleet, traffic lights, streets, and more. Caroline ensures the public works crews have the information they need to serve their community, regardless of time of day or day of year.
Caroline and team had a few pain points when it came to meeting after-hours community needs, including challenges around dispatch, information gaps, cross-departmental communications, shutoff lists, and scheduling.
They implemented Daupler RMS to solve those challenges. And last year, it also helped save Christmas for one employee. Check out our latest case study for the full story.