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The Daupler Blog

Updates and ruminations on technology, utilities, public works, and other service industries.

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Customer Experience

Empowering customer service with artificial intelligence

by

Daupler Marketing

May 26, 2022

Technology can help service teams maintain or improve service levels despite staffing challenges.

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Customer Experience

Building customer trust builds dividends

by

Daupler Marketing

March 8, 2022

Investing in customer engagement today offers an exponential return for future event management scenarios.

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Technology
Process

Artificial intelligence and response management: the basics

by

Daupler Marketing

March 1, 2022

Review AI basics and how they relate to response management.

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People

CEO Reflections on 2021 and 2022

by

John Bertrand, PE

January 3, 2022

Daupler's CEO offers his thoughts on a challenging 2021 and a promising 2022.

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