Solutions | PSAPs and Dispatch
Public works call and dispatch management
Public safety access points (PSAPs) and dispatch centers are struggling with current workforce shortages and increasing call volumes. Daupler Dispatch Assist helps these organizations process public works, utilities, and other 311 and 811 calls faster to keep lines open despite reduced or inexperienced teams.
What do you want to achieve for your community?
PSAPs and other dispatch centers use Daupler to solve pain points associated with non public-safety calls, including 311 and 811 requests.
Public safety access points (PSAPs) and dispatch centers are often required to maintain high service levels. This can be challenging when non-emergency calls require significant bandwidth. Daupler helps teams hand off public works and utilities calls faster to ensure capacity for emergency call management.Learn More →
Provide tools to help customer service staff capture and relay pertinent information when response times matter most. Embedded operating procedures help elevate performance and increase team and customer satisfaction.Learn More →
Efficiently send mass notifications via text, email, or phone. Daupler's flat fee pricing structure lets you send critical information to customers without worrying about high bills.Learn More →
With Daupler Engage, customers can submit photos and notes to better inform response teams. They can also track the progress of service requests or incidents online, minimizing unnecessary callbacks.Learn More →
Built to connect
Daupler’s response management system can integrate with a number of different commonly used systems to centralize data, providing a more holistic view of incidents and reducing manual data entry.