The City of Durham came to us with an efficiency problem. Calling trees, manual reporting and outdated processes were costing the water and sewer department too much time. Specifically, they were paying exorbitant overtime rates. The Daupler team was able to customize and implement a solution for the City within days. In the first month, Daupler cut their overtime hours in half, and our software continues to save the City of Durham $200,000 annually.
Download Case Study
Related Case Studies
Streamlining locates to provide relief for a short-staffed utility
Learn how Pleasant View Water & Sanitation District used Daupler's technology to streamline their locates.
Shifting dispatch to a dedicated system
Learn how Kirkwood, MO's electric department streamlined their operations by replacing police dispatch with a Response Management System
Daupler and Overton Power District No. 5
Overton Power District No. 5 struggled with the inefficiencies of their previous traditional call center provider. Daupler helped them control costs and keep customers in the loop.
Let’s discuss your future success.
Set up time for a quick chat to see if a partnership might make sense.