The City of Durham came to us with an efficiency problem. Calling trees, manual reporting and outdated processes were costing the water and sewer department too much time. Specifically, they were paying exorbitant overtime rates. The Daupler team was able to customize and implement a solution for the City within days. In the first month, Daupler cut their overtime hours in half, and our software continues to save the City of Durham $200,000 annually.
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