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Streamlining locates to provide relief for a short-staffed utility

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Traditional dispatch methods weren't working for Pleasant View Water & Sanitation District (PVWSD), so they decided to give Daupler's response management tools a try. In addition to solving their dispatch issues, they also addressed their after-hours and overflow issues. Their new approach to utility locates dispatch allowed them to better serve customers and use employee time more efficiently.

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The ease of changing the callout tree is a big time saver. It was inconvenient on our side before; we like it now because it's really easy to change.
Streamlining locates to provide relief for a short-staffed utility

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Success Story: PVWSD

Download this short case study to learn more about the challenges faced by PVWSD, and how they solved them with Daupler's tools.

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