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Streamlining locates to provide relief for a short-staffed utility
Traditional dispatch methods weren't working for Pleasant View Water & Sanitation District (PVWSD), so they decided to give Daupler's response management tools a try. In addition to solving their dispatch issues, they also addressed their after-hours and overflow issues. Their new approach to utility locates dispatch allowed them to better serve customers and use employee time more efficiently.
Related Case Studies

Electric
Shifting dispatch to a dedicated system
Learn how Kirkwood, MO's electric department streamlined their operations by replacing police dispatch with a Response Management System

Electric
Daupler and Overton Power District No. 5
Overton Power District No. 5 struggled with the inefficiencies of their previous traditional call center provider. Daupler helped them control costs and keep customers in the loop.
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Public Works
Water
Sewer
Streets
Saving Christmas in Olympia Washington
Olympia's public works department partnered with Daupler to solve issues related to dispatch, communications, scheduling and more.
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