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< All Case Studies
Shifting dispatch to a dedicated system
Without utility staff coverage for customer calls during evenings or weekends, the City of Kirkwood Electric Department was relying on 911 services to manage after-hours calls and high call volume events. The City recognized a need for a dedicated system to manage customer communications and adopted Daupler RMS to meet customer expectations and improve response performance.
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St Lucie County simplifies communications
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Oakland Fire Department and Dispatch Assist
Learn how the Oakland Fire Department Communications Dispatch Center uses Daupler Dispatch Assist to get to the next call faster.
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Learn how Pleasant View Water & Sanitation District used Daupler's technology to streamline their locates.
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