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Shifting after-hours dispatch from the plant

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Before Daupler, St. Peters’ water treatment plant operators fielded incoming calls from concerned citizens, while also trying to fix the issue at hand. Operators would often have to call additional staff after-hours to help manage the large volume of calls.

Now, Daupler fields calls from concerned residents and updates them on the status of their incident through its response management system. Download the case study for an example of how Daupler was able to save the St. Peters team significant time and distraction during a large scale event.

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Daupler was able to capture the hundreds of calls and get a record of the reporting party, much, much faster than we would have been able to. St. Peters call volume capability is much smaller than what Daupler can handle. I was able to use Daupler to send text messages out to those residents that opted in.
Shifting after-hours dispatch from the plant

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Success Story: St. Peters

Download this case study to learn how the City of St. Peters, MO uses Daupler to allow their water treatment plant resources to focus on their core work.

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